Areas of Knowledge:
Fluent in Spanish Customer Service Team Building
Basic French Creativity Training Abilities
Basic American Sign Language Leadership Interpersonal Skills
Microsoft Word Microsoft Powerpoint Microsoft Excel
Education:
Bachelor of Arts Nazareth College, New York
Major: Spanish December 2011
Minor: Legal Studies
Study Abroad Experiences:
o UNIVAC Cuernavaca, Mexico May 2008 – July 2008
o Took 300 level intensive Spanish courses from a language institution
o Lived with a host family to enhance language skills
o Volunteered at orphanage to keep children active after school
o Gained knowledge of Hispanics in Mexico
o UPC (College of Applied Sciences in Peru) Lima, Peru Aug 2010 – Dec 2010
o Spent a semester enhancing language skills at an accredited University
o Became fluent in the Spanish language
o Lived in the capitol with Peruvian students
o Traveled extensively within the country
Work Experience:
Eleventh Hour Gift Shop Feb 2011 - Present
· Sales Assistant
o Customer service
o Manage phone calls
Bruegger’s Bagels Jan 2010 – Aug 2010
· Sandwich artist/cashier
o Customer service
Cedar Point Amusement Park May 2009 – Sept 2009
· Hotel Restaurant Supervisor
o Servsafe food preparation certification
o Oversaw employees, attend to guest needs
o Helped international workers understand restaurant job positions
o Handled nightly money reports
o Management skills
Foreign Language Department Aug2008 – May 2009
· Office Assistant
o Organized and helped conduct study abroad information sessions
o Graded intermediate Spanish student’s workbooks and tests
o Made copies, created spread sheets, filed papers
Spanish Department May 2008 – May 2009
· Tutor
o Helped students in 100 and 200 level Spanish feel more competent
o Created worksheets and additional activities as needed
o Time management coordinating different weekly schedules
Leadership:
· Spanish Club President Aug 2008 – May 2009
o Planned and implemented events pertinent to the Hispanic culture
o Conducted bi-weekly meetings for members
o Maintained a budget and petitioned to receive more money the following year
o Regular member of the club since 2007
· Orientation Team Leader (Ashland University) Feb 2008 – Dec 2008
o Assisted incoming freshmen with becoming acclimated to university life
o Facilitated a 15 week long Introduction to University Life course with session topics such as scheduling, time management, and campus involvement
o Provided campus tours, served on Q&A panels, and organized ice breakers during preview days and orientation weekend
· Director of Administration - Alpha Phi Sorority (Ashland University) Jan 2007 – Nov 2008
o Served on Executive Board as a freshman
o Created an Emergency Plan binder for a 60 woman chapter
o Conducted class caucus, forum, and elections for the entire chapter
o Maintained Executive Council minutes
· Girl Scout Gold Award recipient May 2006 – Jun 2007
o +65 hour community service commitment
o Created and advised a community service club at Pittsford Middle School
o Organized weekly meetings and community service activities for middle school students
o Received state and national recognition for achievements
Awards:
· Nazareth College Presidential Scholarship Dec 2009- Present
o Awarded only to students maintaining a GPA above 3.0
· Recipient of excellence awards in Spanish courses (Nazareth College) May 2010-May 2011
o Latin American Culture and Civilization
o Images in Hispanic Cinema
o Senior Seminar: Post-Franco Narratives
· Member of Sigma Delta Pi Apr 2011
o Honorary Society for students who excel in the Spanish language
· Recipient of excellence in world literature course (Nazareth College) May 2010
· Schar Scholar (Ashland University) Aug2007-May 2009
o Selection based on service and leadership
o Organized and participated in a number of activities pertaining to education
· Member of Alpha Lambda Delta Dec 2007
o Freshman Honorary for students with a GPA of 3.5 or higher
· Carl Metzler Scholarship Jun 2007
o Varsity athletes recognized for their commitment to team building
· Polyglot Award Jun 2007
o Award given to students who study three languages (Spanish, French, Latin)
